Wednesday, December 10, 2008
The Tale Of Tivo
It's a sad one, friends so brace yourself. It all started way back in the age of non-digital cable. Comcast sent out a note saying that if customers wanted to continue to be customers we'd all have to pitch the cable old box and get the new "digital" box.
Being the lazy procrastinators that we are, the Beast and I waited as long as possible to made the switch. In fact, I believe it was the very last weekend before The Sopranos started again (I did mention it was a while ago) that we finally got off the stick.
Switching entailed one of us (in this case it was the Beast) physically going to the Comcast store and getting the box, bringing it home and installing it. While he was there, the Beast was going to upgrade to a DVR and thought he was doing so, only to discover upon installation that that's not what happened at all. They gave him the regular box.
So, months and months go by. We use the VCR to tape stuff and it's annoying.
Then, my awesome little church had it's annual auction in November and guess what someone was auctioning off - a Tivo! And I won! For just $65!
I brought it home feeling very happy and excited. I peeled open the box and started digging around for the directions, the cables, and the beautiful shiny silver box itself. I was so ready.
I started plugging and setting up and it was great. It was great until I got the part where the Tivo channel changer had to talk to the Comcast channel changer (because, as you may or may not know, you still use the Comcast box to GET cable, Tivo's just the recorder).
The cable that goes from Tivo to Comcast and changes the channel for you is called a Serial Cable, one end of it is a little one-pronged plug and the other is a male plug that fits into the Comcast box. Except on the back of the Comcast box is another male plug (by the way, I LOVE that these are still referred to as "male" and "female"). So the plug doesn't plug in. Two male plugs don't talk to each other.
No problem, I thought. There has to be another way. I called Tivo and told them to send me the female plug. They said no problem and a few days later an envelop arrived. It contained another male plug. I was starting to get frustrated. I called Tivo again, this time a little less friendly and sweet. They informed me that there is no female Serial cable and they had no idea why an employee would tell me otherwise.
We hung up and I pondered. Surely there had to be a way. So I got online and found on Amazon a Gender Modifier. I swear to God that's what it's called. It arrived last week and totally doesn't fit. Doesn't. Fit.
I returned it and considered driving out to Route 46 or Route 22 to Best Buy and bringing the Serial cable with me so that I can make sure it fits for myself before I spend any money. But, Jesus, it's Christmastime. Do I really want to fight Route 46 traffic? Really?
And then I remembered that Comcast sits on my board of directors. So I called up my guy and he says he can have someone come by and install a Comcast DVR for me on Saturday. Saturday! And it'll be HD!
The moral of the story is Comcast rules.
Posted by Kate at 10.12.08